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FAQ (30 / 30)
Do I need an Infocert certificate to Sign with GoSign Desktop?
How web identification works?
Why do I need to download MyInfoCert App to sign?
How can I set up my Qualified Digital ID in Adobe Sign?
What is eIDAS Regulation?
Do you have any problems with your InfoCert Account?
How many Qualified Digital IDs can I associate to my account?
Which ID Document can be used to get a Qualified Digital ID?
Do you have any problems with OTP?
What can I do if I get lost in the activation process?
Where can I buy a QES?
Do you have any problems with your PIN?
How InfoCert manage personal information?
How to ask for a refund
How to make the video-identification
How to generate an OTP Code
QES/Qualified Electronic Signature (Qualified Digital ID)
Which is the difference between US and Europe Approach to Electronic Signature?
Do you have any usage problems?
How can I request a digital signature revoke?
Where can I find the Digital Signature contractual documentation?
Where can I find the video-identification link to QES signature?
Do you have any problems with MyInfoCert App?
How to activate MyInfoCert App
What is Electronic Signature?
MySign: the portal for managing InfoCert signature certificates
How can I change the QES Signature PIN?
Which is the difference between Advanced and Qualified Electronic Signature?
Which payment methods are accepted?
Why identification is necessary to get a Digital ID?
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