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FAQ (34 / 34)
Why do I need to download MyInfoCert App to sign?
How web identification works?
Do I need an Infocert certificate to Sign with GoSign Desktop?
How to generate an OTP Code
How to activate My Infocert App
What is the XML signature format and when is it needed?
What is a timestamp?
What is eIDAS Regulation?
How can I set up my Qualified Digital ID in Adobe Sign?
How many Qualified Digital IDs can I associate to my account?
Which ID Document can be used to get a Qualified Digital ID?
Do you have any problems with your InfoCert Account?
What can I do if I get lost in the activation process?
Where can I buy a QES?
Do you have any problems with OTP?
Which is the difference between Advanced and Qualified Electronic Signature?
How InfoCert manage personal information?
Do you have any problems with your PIN?
What is the IUT code?
How to make the video-identification
How to ask for a refund
Which is the difference between US and Europe Approach to Electronic Signature?
QES/Qualified Electronic Signature (Qualified Digital ID)
Do you have any usage problems?
Where can I find the Digital Signature contractual documentation?
How can I request a digital signature revoke?
Where can I find the video-identification link to QES signature?
What is Electronic Signature?
Do you have any problems with My Infocert App?
MySign: the portal for managing InfoCert signature certificates
Why identification is necessary to get a Digital ID?
Which payment methods are accepted?
How can I change the QES Signature PIN?
How do I renew the License of my GoSign Signature Software?
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