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FAQ (34 / 34)
How web identification works?
How to generate an OTP Code
What is a timestamp?
How can I set up my Qualified Digital ID in Adobe Sign?
How can I change the QES Signature PIN?
How do I renew the License of my GoSign Signature Software?
How many Qualified Digital IDs can I associate to my account?
Which ID Document can be used to get a Qualified Digital ID?
Do you have any problems with your InfoCert Account?
MySign: the portal for managing InfoCert signature certificates
What can I do if I get lost in the activation process?
Where can I buy a QES?
Do you have any problems with OTP?
Which is the difference between Advanced and Qualified Electronic Signature?
How InfoCert manage personal information?
Do you have any problems with your PIN?
What is the IUT code?
How to make the video-identification
How to ask for a refund
Which payment methods are accepted?
Which is the difference between US and Europe Approach to Electronic Signature?
QES/Qualified Electronic Signature (Qualified Digital ID)
Do you have any usage problems?
Do I need an Infocert certificate to Sign with GoSign Desktop?
How to activate My Infocert App
What is the XML signature format and when is it needed?
Where can I find the Digital Signature contractual documentation?
How can I request a digital signature revoke?
Where can I find the video-identification link to QES signature?
Why do I need to download MyInfoCert App to sign?
What is Electronic Signature?
Do you have any problems with My Infocert App?
What is eIDAS Regulation?
Why identification is necessary to get a Digital ID?
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