Tinexta InfoCert Support

Why do I need to download MyInfoCert App to sign?

How web identification works?

Do I need an Infocert certificate to Sign with GoSign Desktop?

Can I verify a sign document on GoSign Web?

I've received an email invitation to access to GoSign, what should I do?

How to generate an OTP Code

What are the electronic invoice retention obligations?

How many days do I have to send invoices to ANAF?

What results can I receive after sending an active invoice?

How do I manage the correction of an invoice?

How do I purchase NordVPN Plus?

How can I link transactions to invoices in Legalinvoice Germany?

What is financial discount in Legalinvoice Germany and how can I give and receive it?

How can I set and use cost approval function in Legalinvoice Germany?

Which documents are required to apply for the Legalmail Gold PEC?

What is the maximum size of a file that I can sign with GoSign Desktop?

What is Self-ID Recognition process on GoSign?

What’s the difference between OV SSL Certificates and EV SSL Certificates?

How to activate My Infocert App

Are there automatic mechanisms that facilitate issuing the invoice?

How to connect to a Standard Server using my NordVPN Plus?

How do I connect to a Double VPN Server using my NordVPN Plus?

How can I send invoices in a different currency in Legalinvoice Germany?

What is the Legalinvoice Germany dashboard and can I personalize it?

How can I add customers and customer lists in Legalinvoice Germany?

What is the XML signature format and when is it needed?

What is a timestamp?

What is eIDAS Regulation?

How can I set up my Qualified Digital ID in Adobe Sign?

How can I recover GoSign password?

Which transactions can SSL secure?

What to do if I don't have a digital signature certificate?

What are the first configurations to do in Legalinvoice?

How can I set and use digital cash book in Legalinvoice Germany?

How can I send files to my accountant or my software with Legalinvoice Germany?

How can I activate the trial month and get three months for free in Whistlelink?

Is Whistlelink fully compliant with specific regulations in countries such as Germany, Poland, Hungary and Romania?

How can I contact you if I have a problem with Legalinvoice?

How many Qualified Digital IDs can I associate to my account?

Which ID Document can be used to get a Qualified Digital ID?

Do you have any problems with your InfoCert Account?

How can I get accredited with ANAF?

Can I use my accountant's certificate?

In which operating systems and browsers is Threat Protection Pro (of NordVPN Plus) available?

What are evidence files and IMR messages in peppol while I use Legalinvoice Germany?

Where can I see Peppol customer status in Legalinvoice Germany?

How does the Whistlelink system protect our data?

What can I do if I get lost in the activation process?

What is SPID Identification process on GoSign?

Where can I buy a QES?

What are the differences between GoSign Desktop and GoSign Key Controller?

Do you have any problems with OTP?

How can I have an overview of all invoices in Legalinvoice Germany?

How can I install Whistlelink?

How do I renew the License of my Whistlelink product?

How long does it take to activate PEC Legalmail?

Can I use Legalinvoice from my mobile phone?

Which is the difference between Advanced and Qualified Electronic Signature?

How InfoCert manage personal information?

Do you have any problems with your PIN?

Does Legalinvoice also manage passive invoices?

Can I manage offers and proforma notes with Legalinvoice?

What payment options are available in Legalinvoice Germany?

What is the difference between Security Archive and Storage Space for a PEC mailbox?

How do I change the PEC Legalmail password?

How to send an invoice to an Italian customer

What payment methods can I use and is it possible to set up automatic payment methods?

What is the IUT code?

How to make the video-identification

How to ask for a refund

What is an SSL certificate?

How to activate sending and receiving invoices via SDI in Legalinvoice

Which is the difference between US and Europe Approach to Electronic Signature?

QES/Qualified Electronic Signature (Qualified Digital ID)

Where can I download GoSign Desktop?

Do you have any usage problems?

Is document numbering automatic in Legalinvoice?

Can I manage the schedule and collections and payments with Legalinvoice?

Why do I receive two receipt messages when I send a message from my PEC Legalmail?

How can I get more users for my whistleblowing platform Whistlelink?

In which languages is the Whistlelink whistleblowing solution available?

How do I access InfoCert Legalmail Gold PEC?

What happens if I forget my Legalmail Gold PEC password?

What is VideoChat Identification process on GoSign?

Where can I find the Digital Signature contractual documentation?

How can I request a digital signature revoke?

Can I import my customer-supplier records and price list?

Who is obliged to issue electronic invoicing?

What is needed to manage my active and passive e-factura?

How can I authorize the Legalinvoice procedure to access my SPV?

Who can I turn to for purchase or technical problems with NordVPN Plus?

How can I add extra fields based on Peppol BIS v3 billing in Legalinvoice Germany?

How can I be sure that my invoice has been delivered via SDI?

Is my data and the data of my customers and suppliers protected?

RGS Certificates

Can I sign a document available on GoSign with my Smartphone?

Are there automatic personal data recoveries when issuing the invoice?

What are NordVPN's different server categories?

Can the Whistlelink system guarantee the anonymity of the whistleblower?

Where can I find the video-identification link to QES signature?

How to activate PRO license on GoSign Desktop?

What is Electronic Signature?

People that are not using GoSign, can be involved in signature process?

Do you have any problems with My Infocert App?

How to scan an ID document with the NFC reader on a smartphone?

MySign: the portal for managing InfoCert signature certificates

What are projects in Legalinvoice Germany and how can I use them?

Can I send a certified message to any mailbox from my PEC Legalmail?

Why can’t a company use a simple e-mail address for whistleblowing and I need Whistlelink?

Is Legalinvoice integrated with ecommerce platforms, accounting and crm systems?

Why identification is necessary to get a Digital ID?

Which payment methods are accepted?

How can I change the QES Signature PIN?

Can I authorize my accountant to access my Legalinvoice account?

What is Legalinvoice RO?

What is the daily receipts book in Legalinvoice Germany?

How can I add products and product lists in Legalinvoice Germany?

How can I see and export reports in Legalinvoice Germany?

How do I renew the License of my GoSign Signature Software?

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