Tinexta Infocert Support

Where can I download GoSign Desktop?

I've received an email invitation to access to GoSign, what should I do?

How many days do I have to send invoices to ANAF?

How can I authorize the Legalinvoice procedure to access my SPV?

How can I link transactions to invoices in Legalinvoice Germany?

How can I see and export reports in Legalinvoice Germany?

Why do I need to download MyInfoCert App to sign?

Do I have to buy a new certificate if I make a mistake ?

[INPI] - Can I start my login again?

[INPI] - Can I retry a video verification that failed?

[INPI] - How do I use my QES certificate on the INPI website?

Do you have any problems with your InfoCert Account?

How to make the video-identification

Are there automatic personal data recoveries when issuing the invoice?

What results can I receive after sending an active invoice?

Does Legalinvoice also manage passive invoices?

How long does it take to activate PEC Legalmail?

How to send an invoice to an Italian customer

Do you have any problems with your PIN?

[INPI] - What happens if I'm late for the video identification appointment?

[INPI] - Where can I find the link to start my login?

[INPI] - What should I do after purchasing QES on the website https://multicommerce.certeurope.fr?

What is a QES certificate?

How can I recover GoSign password?

Which is the difference between Advanced and Qualified Electronic Signature?

QES/Qualified Electronic Signature (Qualified Digital ID)

Can I import my customer-supplier records and price list?

Can I send a certified message to any mailbox from my PEC Legalmail?

How can I get more users for my whistleblowing platform Whistlelink?

How to generate an OTP Code

What is the XML signature format and when is it needed?

Which transactions can SSL secure?

How can I request a digital signature revoke?

[INPI] - What happens after I log in?

Why identification is necessary to get a Digital ID?

What are the differences between GoSign Desktop and GoSign Key Controller?

What is needed to manage my active and passive e-factura?

How to scan an ID document with the NFC reader on a smartphone?

Why do I receive two receipt messages when I send a message from my PEC Legalmail?

How can I install Whistlelink?

Can the Whistlelink system guarantee the anonymity of the whistleblower?

In which languages is the Whistlelink whistleblowing solution available?

Which documents are required to apply for the Legalmail Gold PEC?

How can I contact you if I have a problem with Legalinvoice?

Is Legalinvoice integrated with ecommerce platforms, accounting and crm systems?

How can I configure PEC Legalmail with my email client?

[INPI] - How does video identification work?

[INPI] - Do I need to install software to sign my INPI documents?

Which ID Document can be used to get a Qualified Digital ID?

How can I change the QES Signature PIN?

Is document numbering automatic in Legalinvoice?

Are there automatic mechanisms that facilitate issuing the invoice?

How do I manage the correction of an invoice?

What are NordVPN's different server categories?

What is the Legalinvoice Germany dashboard and can I personalize it?

What are evidence files and IMR messages in peppol while I use Legalinvoice Germany?

How can I add extra fields based on Peppol BIS v3 billing in Legalinvoice Germany?

How can I have an overview of all invoices in Legalinvoice Germany?

Why can’t a company use a simple e-mail address for whistleblowing and I need Whistlelink?

How do I change the PEC Legalmail password?

How to activate My Infocert App

What is the IUT code?

What is a timestamp?

[INPI] - Can I change my information after validation?

[INPI] - How long do I have to make my identification?

What is the daily receipts book in Legalinvoice Germany?

How do I renew the License of my Whistlelink product?

What payment methods can I use and is it possible to set up automatic payment methods?

Which payment methods are accepted?

How does Self-Q identification work?

[INPI] - What do I need to get my QES certificate?

What is eIDAS Regulation?

What are the electronic invoice retention obligations?

Can I manage the schedule and collections and payments with Legalinvoice?

What is Legalinvoice RO?

Who can I turn to for purchase or technical problems with NordVPN Plus?

In which operating systems and browsers is Threat Protection Pro (of NordVPN Plus) available?

What is financial discount in Legalinvoice Germany and how can I give and receive it?

How can I set and use cost approval function in Legalinvoice Germany?

How can I add customers and customer lists in Legalinvoice Germany?

What happens if I forget my Legalmail Gold PEC password?

How can I be sure that my invoice has been delivered via SDI?

How to activate sending and receiving invoices via SDI in Legalinvoice

[INPI] - How long does the video identification call last?

[INPI] - I can't find my identification link, what should I do?

[INPI] - What identity documents are accepted?

Which is the difference between US and Europe Approach to Electronic Signature?

What is the maximum size of a file that I can sign with GoSign Desktop?

What is Self-ID Recognition process on GoSign?

Can I manage offers and proforma notes with Legalinvoice?

What payment options are available in Legalinvoice Germany?

Is my data and the data of my customers and suppliers protected?

RGS Certificates

How do I renew the License of my GoSign Signature Software?

Who is obliged to issue electronic invoicing?

[INPI] - I am connected but no operator supports me

[INPI] - I can't access the identification platform, what should I do?

[INPI] - Why doesn't anyone answer my appointment?

[INPI] - I made a mistake in my information, what should I do?

[INPI] - Can I do the identification without an appointment?

[INPI] - Can I use a foreign passport?

[INPI] - Are residence permits accepted?

How many Qualified Digital IDs can I associate to my account?

What is VideoChat Identification process on GoSign?

How to connect to a Standard Server using my NordVPN Plus?

How do I connect to a Double VPN Server using my NordVPN Plus?

What is an SSL certificate?

How do I purchase NordVPN Plus?

How can I add products and product lists in Legalinvoice Germany?

How can I activate the trial month and get three months for free in Whistlelink?

Where can I find the video-identification link to QES signature?

Do you have any usage problems?

How do I upload an image of my ID document during registration?

[INPI] - Can I sign my INPI documents from my phone?

[INPI] - Do I have to be of legal age to obtain a certificate?

What can I do if I get lost in the activation process?

How InfoCert manage personal information?

What is SPID Identification process on GoSign?

People that are not using GoSign, can be involved in signature process?

Can I sign a document available on GoSign with my Smartphone?

Do you have any problems with OTP?

How can I get accredited with ANAF?

How can I send files to my accountant or my software with Legalinvoice Germany?

How do I access InfoCert Legalmail Gold PEC?

How to activate PRO license on GoSign Desktop?

MySign: the portal for managing InfoCert signature certificates

[INPI] - My certificate does not work on the INPI website, what should I do?

[INPI] - How long is my certificate valid for?

How can I set up my Qualified Digital ID in Adobe Sign?

Can I verify a sign document on GoSign Web?

How to ask for a refund

What are the first configurations to do in Legalinvoice?

How can I send invoices in a different currency in Legalinvoice Germany?

How can I set and use digital cash book in Legalinvoice Germany?

Where can I see Peppol customer status in Legalinvoice Germany?

Is Whistlelink fully compliant with specific regulations in countries such as Germany, Poland, Hungary and Romania?

How does the Whistlelink system protect our data?

How does online video call identification work?

What’s the difference between OV SSL Certificates and EV SSL Certificates?

[INPI] - What happens if I miss my video identification appointment?

[INPI] - Can I do the identification from my phone?

[INPI] - How do I make an appointment for video identification?

What is Electronic Signature?

Where can I find the Digital Signature contractual documentation?

Can I use my accountant's certificate?

Can I authorize my accountant to access my Legalinvoice account?

What are projects in Legalinvoice Germany and how can I use them?

What is the difference between Security Archive and Storage Space for a PEC mailbox?

Do you have any problems with My Infocert App?

Can I use Legalinvoice from my mobile phone?

Do I need an Infocert certificate to Sign with GoSign Desktop?

What to do if I don't have a digital signature certificate?

[INPI] - I can't import my documents, what should I do?

[INPI] - Can I use the same certificate for several INPI procedures?

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