MyInfoCert is the Mobile App (Android & iOS) necessary to activate your Digital ID and generate the OTP (one-time password) at the moment of signature.
Each time you need to sign within Adobe Sign, you have to:
The web identification is a recorded video-chat with one of our Operator, who will ask you some question about your data and will take a picture of your document to verify your identity.
It works with most browsers (e.g., Chrome, Firefox, Opera, Explorer) and also on Android mobile device (smartphone or tablet).
Unfortunately, none of Apple product supports Video Chat, both in the browser Safari and iPhone or iPad.
To Sign a Digital Document with GoSign Desktop, you should have an active Qualified Signature Certificate saved in a device (Smart Card or Business Key/Token USB).
The certificator must be legitimized by the Official Digital Agency of your country.Show on a new page
You can verify the Signature Owner Identity and the signature Status only using GoSign Desktop Software.Show on a new page
GoSign Desktop doesn't allow signature for documents with size higher than 200 MB.Show on a new page
Regulation (EU) No 910/2014, went into force on the 1th of July, 2016, establishes an EU-wide legal framework for Electronic Signatures and a range of newly defined "Electronic Trust Services".
The eIDAS Regulation’s intent is to enable convenient and secure electronic transactions across EU borders for citizens, businesses, and public sector institutions.Show on a new page
At the moment of the signature within Adobe Sign you need to choose "Digital Signature". Then select "cloud ID" and choose InfoCert from the list as your provider.
After being redirected to InfoCert’s authentication page enter the email and password.
When authenticated, type your signing PIN and confirm the transaction with OTP.Show on a new page
You can associate (1) one Digital ID to your account.Show on a new page
We accept Passport ID from all countries.
If you are an Italian or German citizen, you can also use your ID Card to complete the registration.Show on a new page
If you forgot your GoSign Password use the "Cant't Log In?" button in the Home page.Show on a new page
If one of your Partner (eg. Co-worker, Client, Supplier, etc.) send you an invitation to access to GoSign, he probably needs to share with you a document to sign.
If you click on the "Go To Signature" button, you will see the document shared.
Show on a new page
InfoCert will treat your data according to Italian law, particularly D. Lgs. 196/2003 Personal data protection code.Show on a new page
With GoSign you can involve anyone in a signature process.
You just need the recipient e-mail address to send the access link to the Dossier.Show on a new page
There is a marked difference in legal approaches between the United States and the European Union.
U.S. law allows for a broad definition of electronic signatures and does not prescribe a specific technology.
In contrast, the EU eIDAS Regulation distinguishes between (3) three types of "electronic signature approaches", and strongly prefers "digital signatures" for some types of documents.
In addition, there are more prescriptive guidelines for specific government processes which require digital signature.Show on a new page
Yes, by downloading the GoSign App (available for iOS and Android), you can sign all pending documents using the "Sign and Send" function.
It is not possible to use the "Create a Dossier" function from the App.
An "Electronic Signature" is an indication of a person’s intent to agree to the content of a document or a set of data to which the signature relates.
Like its handwritten counterpart in the offline world, an electronic signature is a legal concept capturing the signatory’s intent to be bound by the terms of the signed document.Show on a new page
The Identification aim is to ensure the conformity between the information present on the Passport, the Digital ID owner identity and the certificate data.Show on a new page
We currently accept payments via:
The difference between the "Advanced Electronic Signature" and the "Qualified Electronic Signature" is the addition of a qualified certificate.
This certificate is issued by a Qualified Trust Service Provider (QTSP), and it attests to the authenticity of the electronic signature to serve as proof of the identity of the signatory.Show on a new page