selected language EN
Open on another device
Scan QR code with your device and keep using your computer to follow the Guide step-by-step
qrcode
Titolo
  • WHAT YOU NEED
  • START OF ACTIVITIES
  • ACCESS TO MYSIGN PORTAL
  • PASSWORD UPDATE
Qualified Electronic Seal Certificate Activation Guide (for eSeal Standard or EPREL)

What you need

To activate the Qualified Electronic Seal Certificate , you need to connect to the MySign portal. This guide can also be used for activating the Qualified eSeal for EPREL.

Subsequently, you will be asked for:

  • the User ID of the certificate and the temporary password received via E-mail;
  • the mobile phone associated during registration to receive the OTP code, via SMS.

Start of Activities

After completing the registration procedure for requesting the Qualified eSeal certificate, (you can find the guide at this link), you will receive an e-mail containing the Credentials to use the certificate and the Activation Codes.

Opening E-Mail with Certificate Credentials

You need to open the e-mail that contains the Certificate Credentials, i.e. the username and the access link to MySign in order to set the password and proceed with the activation of the certificate.

Inside the e-mail there are the following codes:

  • UserId;
  • Temporary Password (you will need to change it after the first login);
  • Certificate Activation Code.

Access to MySign Portal

Once you have the credentials, you will need to connect to the MySign portal page.

To log in to MySign, you need to enter the UserId that you found in the e-mail and the temporay password.

Password Update

The first customization that is required is the change of the Password.

The page provides for the insertion of:

  • Old Password, contained in the e-mail that you receveid;
  • New Password, that you will set according to the instructions provided: a length of at least 8 characters, uppercase and lowercase characters, one or more numbers, at least one special character and no more than two consecutive identical characters;

After entering the password a second time, you need to proceed with a click on the Confirmation button.

You will receive a notice confirming that the password has been changed correctly.

PIN Update

The second step that is required of you is to customize your PIN.

The page provides for the insertion of the new PIN, which must have a fixed length of 8 characters, all numeric, the confirmation of the same and the Certificate Activation Code that you found in the e-mail.

For security reasons, the system will require validation by typing in an OTP code that will be received via SMS. After entering the OTP, you need to click on the Confirmation button.

Upon completion of the above steps, the procedure will lead to the MySign home page, the portal where you can manage your signing certificate.

VIRTUAL TOKEN MANAGEMENT

On the MySign home page, you can manage the virtual token by entering the OTP Codes section.

To generate or view the virtual token, click Manage and then Generate New Token.

After filling in the required fields, you can click on the Generate Token button.

On the mobile phone provided during registration, the OTP Code will be sent via SMS to be entered in the next step.

At the end of the operation, you will see the confirmation of the generated Token and the possibility to revoke or download it.

To revoke the Token of interest, after clicking on the Revocation button, you will receive an OTP Code via SMS to confirm the procedure.

After clicking on the Confirm button, you will see the operation of successful revocation of the token.

Share:
Was this content helpful?
Didn't find an answer? Back to the search page
Icona Top