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FAQ (5 / 71)
Can I verify a sign document on GoSign Web?
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Guide (5 / 25)

Guide to activate a Remote Signature Certificate

What I need
The link to the portal MySign, dedicated to holders of a remote signing certificate;
the User-ID of your remote signing certificate;
the mobile phone, associated during registration, to receive OTP codes, via SMS.

Guide to Create Dossier Function on GoSign (Web)

What you need
Link to GoSign Portal;
User ID and Password to the portal.
If you need to sign documents included in GoSign dossier creator, check the "what I need" section of Sign & Send Function on GoSign (Web) Guide.

Guide to Installation and Configuration GoSign (Mobile)

What you need
A valid sign certificate;
GoSign mobile app installed in your Smartphone or tablet;
The phone number you entered in the registration process to receive SMS with OTP number;
An internet connection.

GoSign Key Controller User Guide

What I need
GoSign Key Controller installed on your pc;
A valid QES certificate;
A program installed on your pc that allows you to digitally sign your document (ex. Adobe Reader).

Guide to Registering a New ESEAL Account on GoSign Desktop

Introduction
With the 2.1.9 update, the user in possession of an ESEAL certificate already configured in GoSign Desktop will necessarily have to log in again using the user and password credentials of the relevant account, valid for access to MySign.
The configuration of the ESEAL account also requires the insertion of a “Virtual OTP Token” / long-lasting JWT), generated via MySign: to facilitate the user it is possible to copy the “Virtual OTP Token” from the previously configured and deactivated account in this update, so that you can insert it for the configuration of the new account.

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