Guide to requesting a QES Certificate

What you need
The link where you can buy the QES (Qualified Electronic Signature) certificate or directly to the Catalog;
Your identification document (eg. Passport) with which the InfoCert Operator will be able to identify you during the live web session;
The details of the payment method you want to select between credit card, or PayPal;
A mobile phone to receive the OTP codes to complete the subscription of the contract.

Guide to Updating the Remote Signing Certificate on MySign

Login to MySign
First you need to log in to the signature portal by clicking on the "Log in to MySign" button.

Remote Signature Certificate Renewal Guide

What You Need
A remote signature certificate to renew;
the User-ID and password to access the portal MySign;
the security PIN of the certificate to be renewed;
the device to obtain the OTP, mobile or cryptographic token, as agreed at the time of issue of the certificate;
the credentials to access the Infocert store and if you want to proceed with the payment and renewal in a single work session, a credit card or credentials to access the account PayPal;
Alternatively, payment can also be made by bank transfer. It is necessary to consider that this payment method provides more days for accounting and consequently for the completion of the renewal.

Guide to request a Qualified Electronic Seal Certificate

What you need

The link where you can buy the Qualified Electronic Seal (Qualified eSeal) Certificate or directly to the Catalog;

The details of the payment method you want to select between Credit Card and PayPal.

Guide to manage a Remote Signature Certificate on My Sign

What I need:
The link to the portal My Sign, dedicated to holders of a remote signing certificate;
the User-ID and the password of your remote signing certificate;
the mobile phone, associated during registration, to receive OTP codes, via SMS.