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Video (2 / 2)
FAQ (5 / 30)
Do I need an Infocert certificate to Sign with GoSign Desktop?
How web identification works?
Why do I need to download MyInfoCert App to sign?
How can I set up my Qualified Digital ID in Adobe Sign?
What is eIDAS Regulation?
Guide (5 / 8)

Qualified Electronic Seal Certificate Activation Guide (for eSeal Standard or EPREL)

What you need
To activate the Qualified Electronic Seal Certificate , you need to connect to the MySign portal.
This guide can also be used for activating the Qualified eSeal for EPREL.
Subsequently, you will be asked for:
the User ID of the certificate and the temporary password received via E-mail;
the mobile phone associated during registration to receive the OTP code, via SMS.

Guide to Updating the Remote Signing Certificate on MySign

Login to MySign
First you need to log in to the signature portal by clicking on the "Log in to MySign" button.

Guide to requesting a QES Certificate

What you need
The link where you can buy the QES (Qualified Electronic Signature) certificate or directly to the Catalog;
Your identification document (eg. Passport) with which the InfoCert Operator will be able to identify you during the live web session;
The details of the payment method you want to select between credit card, or PayPal;
A mobile phone to receive the OTP codes to complete the subscription of the contract.

Guide to manage a Remote Signature Certificate on MySign

What I need:
The link to the portal MySign, dedicated to holders of a remote signing certificate;
the User-ID and the password of your remote signing certificate;
the mobile phone, associated during registration, to receive OTP codes, via SMS.

Guide to requesting a QES Certificate with eDoc ID

What you need
An e-mail address;
A phone number to receive an OTP Code via SMS to complete the procedure;
A smartphone (with Android 8+, Huawei or iOS 13+) with NFC technolgy;
A valid Electronic Identity Document (Passport or ID Card - only for Italian citizens);
MyInfoCert App installed on the smartphone.

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