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FAQ List

  • To Sign a Digital Document with GoSign Desktop, you should have an active Qualified Signature Certificate saved in a device (Smart Card or Business Key/Token USB).

    The certificator must be legitimized by the Official Digital Agency of your country.

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  • You can verify the Signature Owner Identity and the signature Status only using GoSign Desktop Software.

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  • GoSign Desktop doesn't allow signature for documents with size higher than 200 MB.

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  • If you forgot your GoSign Password use the "Cant't Log In?" button in the Home page.

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  • If one of your Partner (eg. Co-worker, Client, Supplier, etc.) send you an invitation to access to GoSign, he probably needs to share with you a document to sign.

    If you click on the "Go To Signature" button, you will see the document shared.

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  • With GoSign you can involve anyone in a signature process.

    You just need the recipient e-mail address to send the access link to the Dossier.

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  • You can download GoSign Desktop HERE.

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  • Yes, by downloading the GoSign App (available for iOS and Android), you can sign all pending documents using the "Sign and Send" function.

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  • We currently accept payments via:

    • PayPal
    • Bank Transfer
    • Credit Card

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