Guide to request a Qualified Electronic Seal Certificate

What you need

The link where you can buy the Qualified Electronic Seal (Qualified eSeal) Certificate or directly to the Catalog;

The details of the payment method you want to select between Credit Card and PayPal.

Guide to requesting and activating a QES Certificate - Video ID

What you need
The link where you can buy the QES (Qualified Electronic Signature) certificate or directly to the Catalog;
Your identification document (eg. Passport) with which the InfoCert Operator will be able to identify you during the live web session;
The details of the payment method you want to select between credit card, or PayPal;
A mobile phone to receive the OTP codes to complete the subscription of the contract.

Remote Signature Certificate Renewal Guide

What You Need
A remote signature certificate to renew;
the UserID and password to access the portal My Sign;
the security PIN of the certificate to be renewed;
the device to obtain the OTP, mobile or cryptographic token, as agreed at the time of issue of the certificate;
the credentials to access the Infocert store and if you want to proceed with the payment and renewal in a single work session, a credit card or credentials to access the account PayPal;
Alternatively, payment can also be made by bank transfer. It is necessary to consider that this payment method provides more days for accounting and consequently for the completion of the renewal.

How to use a Qualified Electronic Signature (QES) with GoSign

What you need
an active QES signing certificate;
the security PIN of the QES certificate;
the GoSign Desktop software and the GoSign Web application;
the mobile phone to receive the SMS message with the OTP code;
an electronic document to be signed;
an internet connection.

Qualified Electronic Seal Certificate Activation Guide (for eSeal Standard or EPREL)

What you need
To activate the Qualified Electronic Seal Certificate , you need to connect to the My Sign portal.
This guide can also be used for activating the Qualified eSeal for EPREL.
Subsequently, you will be asked for:
the User ID of the certificate and the temporary password received via E-mail;
the mobile phone associated during registration to receive the OTP code, via SMS.