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FAQ (5 / 24)
MySign: the portal for managing InfoCert signature certificates
Which is the difference between Advanced and Qualified Electronic Signature?
How can I change the QES Signature PIN?
Where can I find the Digital Signature contractual documentation?
What is Electronic Signature?
Guide (5 / 6)

Guide to Updating the Remote Signing Certificate on MySign

Login to MySign
First you need to log in to the signature portal by clicking on the "Log in to MySign" button.

How to use a Qualified Electronic Signature (QES) with GoSign

What you need
an active QES signing certificate;
the security PIN of the QES certificate;
the GoSign Desktop software and the GoSign Web application;
the mobile phone to receive the SMS message with the OTP code;
an electronic document to be signed;
an internet connection.

Guide to manage a Remote Signature Certificate on My Sign

What I need:
The link to the portal My Sign, dedicated to holders of a remote signing certificate;
the User-ID and the password of your remote signing certificate;
the mobile phone, associated during registration, to receive OTP codes, via SMS.

Remote Signature Certificate Renewal Guide

What You Need
A remote signature certificate to renew;
the User-ID and password to access the portal MySign;
the security PIN of the certificate to be renewed;
the device to obtain the OTP, mobile or cryptographic token, as agreed at the time of issue of the certificate;
the credentials to access the Infocert store and if you want to proceed with the payment and renewal in a single work session, a credit card or credentials to access the account PayPal;
Alternatively, payment can also be made by bank transfer. It is necessary to consider that this payment method provides more days for accounting and consequently for the completion of the renewal.

GoSign Business Manual (Mobile)

The structure of the screen and the information presented are as follows:
The application controls area is located at the top of the page, with the following functions (from left to right):
Accessory functions menu: the accessory functions (profile, settings,
tutorials, etc.) are collected in a single retractable panel (description of the
individual functions in the following paragraphs).
Button for multiple confirmation: gives the possibility to a signer to bring
all the actions of one or more packages / documents to the "To be
synchronized" status with a simple check on the list.
Practices list sorting button: by selecting the different sorting criteria
proposed, the list of documents will update with your request.
The system also considers the expiry date in the document sorting
criterion (where set in the files). By default, the sorting gives priority to
expiring or expired documents (expired documents have higher priority,
ordering by expiration date).
- For each case, the "expiration date" information is visible in the detail
section, with the other attributes and information on the signature
process. The same information is displayed in the list of practices in
progress.

Text for search filter: the search bar appears when the relative button is selected. By selecting the different search parameters, the list of documents will update. Filters available:
Search for the entire text within the fields of practice.
Dropdown list to filter based on the date of the practice (year and month).
Check Box to also consider completed documents in the search.

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