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FAQ (5 / 16)
What’s the difference between OV SSL Certificates and EV SSL Certificates?
What is an SSL certificate?
Which transactions can SSL secure?
Do I need an Infocert certificate to Sign with GoSign Desktop?
What is Self-ID Recognition process on GoSign?
Guide (5 / 12)

Guide to activate a Remote Signature Certificate

What I need
The link to the portal MySign, dedicated to holders of a remote signing certificate;
the User-ID of your remote signing certificate;
the mobile phone, associated during registration, to receive OTP codes, via SMS.

Guide to requesting a QES Certificate

InfoCert will request the PIN to you every time you sign a document.

Guide to requesting a QES Certificate with eDoc ID

What you need
An e-mail address;
A phone number to receive an OTP Code via SMS to complete the procedure;
A smartphone (with Android 8+, Huawei or iOS 13+) with NFC technolgy;
A valid Electronic Identity Document (Passport or ID Card - only for Italian citizens);
MyInfoCert App installed on the smartphone.

Guide to manage a Remote Signature Certificate

What I need:
The link to the portal MySign, dedicated to holders of a remote signing certificate;
the User-ID and the password of your remote signing certificate;
the mobile phone, associated during registration, to receive OTP codes, via SMS.

Remote Signature Certificate Renewal Guide

What You Need
A remote signature certificate to renew;
the User-Id and password to access the portal MySign;
the security PIN of the certificate to be renewed;
the device to obtain the OTP, mobile or cryptographic token, as agreed at the time of issue of the certificate;
the credentials to access the Infocert store and if you want to proceed with the payment and renewal in a single work session, a credit card or credentials to access the account PayPal;
Alternatively, payment can also be made by bank transfer. It is necessary to consider that this payment method provides more days for accounting and consequently for the completion of the renewal.

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