Guide to requesting a QES Certificate

What you need
The link where you can buy the QES (Qualified Electronic Signature) certificate or directly to the Catalog;
Your identification document (eg. Passport) with which the InfoCert Operator will be able to identify you during the live web session;
The details of the payment method you want to select between credit card, or PayPal;
A mobile phone to receive the OTP codes to complete the subscription of the contract.

Remote Signature Certificate Renewal Guide

What You Need
A remote signature certificate to renew;
the User-Id and password to access the portal MySign;
the security PIN of the certificate to be renewed;
the device to obtain the OTP, mobile or cryptographic token, as agreed at the time of issue of the certificate;
the credentials to access the Infocert store and if you want to proceed with the payment and renewal in a single work session, a credit card or credentials to access the account PayPal;
Alternatively, payment can also be made by bank transfer. It is necessary to consider that this payment method provides more days for accounting and consequently for the completion of the renewal.

Guide to activate a Remote Signature Certificate

What I need
The link to the portal MySign, dedicated to holders of a remote signing certificate;
the User-ID of your remote signing certificate;
the mobile phone, associated during registration, to receive OTP codes, via SMS.

Guide to Updating the Remote Signing Certificate on MySign

Login to MySign
First you need to log in to the signature portal by clicking on the "Log in to MySign" button.

Guide to using the Qualified Electronic Seal Certificate with GoSign (Desktop)

What I need
A valid Qualified E-Seal Certificate;
User and Password to access to MySign portal;
PIN number to finalize your signature;
A file to sign;
A valid GoSign Pro License installed on GoSign Desktop software. If you don’t already have it, you can buy a GoSign Licence here.