Guide to activate a Remote Signature Certificate

What I need
The link to the portal MySign, dedicated to holders of a remote signing certificate;
the User-ID of your remote signing certificate;
the mobile phone, associated during registration, to receive OTP codes, via SMS.

Guide to manage a Remote Signature Certificate

What I need:
The link to the portal MySign, dedicated to holders of a remote signing certificate;
the User-ID and the password of your remote signing certificate;
the mobile phone, associated during registration, to receive OTP codes, via SMS.

Remote Signature Certificate Renewal Guide

What You Need
A remote signature certificate to renew;
the User-Id and password to access the portal MySign;
the security PIN of the certificate to be renewed;
the device to obtain the OTP, mobile or cryptographic token, as agreed at the time of issue of the certificate;
the credentials to access the Infocert store and if you want to proceed with the payment and renewal in a single work session, a credit card or credentials to access the account PayPal;
Alternatively, payment can also be made by bank transfer. It is necessary to consider that this payment method provides more days for accounting and consequently for the completion of the renewal.

Guide to Installation and Configuration GoSign (Mobile)

What you need
A valid sign certificate;
GoSign mobile app installed in your Smartphone or tablet;
The phone number you entered in the registration process to receive SMS with OTP number;
An internet connection.

GoSign Manual (DESKTOP)

Introduction
With the GoSign Desktop App you can sign and timestamp documents of any format using a Signature Device or Remote Signature.
Choose PAdES signature (.pdf) or CAdES signature (.p7m);
Verify signed files, of any format;
Place the time stamp on your documents;
Manage your Signature Device (activation, PIN change, renewal).
Furthermore, GoSign Desktop is available for all the most used operating systems (Windows, iOS and Linux).

Guide to requesting a QES Certificate with eDoc ID

What you need
An e-mail address;
A phone number to receive an OTP Code via SMS to complete the procedure;
A smartphone (with Android 8+, Huawei or iOS 13+) with NFC technolgy;
A valid Electronic Identity Document (Passport or ID Card - only for Italian citizens);
MyInfoCert App installed on the smartphone.

Guide to Signing Documents with GoSign (Mobile)

What you need
A valid sign certificate;
PIN number to finalize your signature;
GoSign mobile app installed in your Smartphone or tablet;
The phone number you entered in the registration process to receive SMS with OTP number;
A file to sign;
An internet connection.

Guide to requesting a QES Certificate

InfoCert will request the PIN to you every time you sign a document.

GoSign Business Manual (MOBILE)

The structure of the screen and the information presented are as follows:
The application controls area is located at the top of the page, with the following functions (from left to right):
Accessory functions menu: the accessory functions (profile, settings,
tutorials, etc.) are collected in a single retractable panel (description of the
individual functions in the following paragraphs).
Button for multiple confirmation: gives the possibility to a signer to bring
all the actions of one or more packages / documents to the "To be
synchronized" status with a simple check on the list.
Practices list sorting button: by selecting the different sorting criteria
proposed, the list of documents will update with your request.
The system also considers the expiry date in the document sorting
criterion (where set in the files). By default, the sorting gives priority to
expiring or expired documents (expired documents have higher priority,
ordering by expiration date).
- For each case, the "expiration date" information is visible in the detail
section, with the other attributes and information on the signature
process. The same information is displayed in the list of practices in
progress.

Text for search filter: the search bar appears when the relative button is selected. By selecting the different search parameters, the list of documents will update. Filters available:
Search for the entire text within the fields of practice.
Dropdown list to filter based on the date of the practice (year and month).
Check Box to also consider completed documents in the search.

Guide to Signing Documents with GoSign (Desktop)

What I need
A valid sign certificate;
If you have a remote signature or a QES, User and password to access to MySign portal;
PIN number to finalize your signature and, for remote signature, your mobile phone to receive the OTP code;
A File to sign;
GoSign Desktop software installed.

Guide to activate advanced features in GoSign PRO (Desktop)

Purchasing the license
The InfoCert site dedicated to digital signatures provides all the information you need on GoSign Desktop PRO extended features.

GoSign Desktop Account Registration Guide

What you need
The version of GoSign Dektop (or GoSign Desktop PRO) suitable for the operating system on the workstation.

Guide to Create Dossier Function on GoSign (Web)

What you need
Link to GoSign Portal;
User ID and Password to the portal.
If you need to sign documents included in GoSign dossier creator, check the "what I need" section of Sign & Send Function on GoSign (Web) Guide.

GoSign Key Controller User Guide

What I need
GoSign Key Controller installed on your pc;
A valid QES certificate;
A program installed on your pc that allows you to digitally sign your document (ex. Adobe Reader).

Guide to Sign and Send Function on GoSign (Web)

What I need
Link to GoSign portal;
User ID and Password to the portal;
A valid sign certificate;
PIN code to finalize your signature during the sign process;
A file to upload;
GoSign Desktop software installed.